The BHT, case managers & therapists are all so brilliant, supportive & self sacrificing. I give so much credit to these frontline crews who do so much to ensure we are heard, seen & that our needs are met. The program director should be more present with the clients and should take the time to interact with them to ask how their experience is going in the detox & the residential programs.
The facility is mostly well maintained; however, bathroom vents are very dusty & parking lot lights are not all in working condition. Additionally, there are a couple of parking lot light covers hanging off of their fittings which can cause a hazard if they were to fall onto a vehicle or person navigating through the parking lot. Flat sheets are not being placed on the beds before the comforters are placed & wet floor signs are also not being put in place before mopping begins.
Food is good & a salad and fresh fruit are offered at each meal. Plenty of drink & snacks varieties are well stocked & available.
A few weekly AA & NA mtgs are held each week. Extra small luxuries such as massage therapy, reike, chiropractic therapy, barber/haircuts, yoga, meditation & facials are also available to clients if desired.
Overall a wonderful place to get the recovery process started for those who want to get sober. And, additional resources are available explored with each client for continued support after successful completion of the program, ie PHP, IOP, sober living, etc...
Update folks; 06.11.26:
I was not able to create a new review, so I am editing this one to do some well deserved shout outs to the following ALL STARS at Shorepoint!
First and foremost, focused BHT Crew--- Olaf, Robbie, Sam, Jimmy and Randy are the best of the best between the day & night crews. If there is a way to make any client feel safe, supported, cared for, listened to (not heard)...its these guys! These dudes run, jump & hurdle through the most difficult tasks.... It is not easy to have the responsibility of 20-30 ppl at a time in your hands, while also fetching anything the client needs, doing laundry, maintaining cleanliness, serving meals, keeping stock of snacks, drinks, cutlery, etc..., transporting clients safely & so much more! The most inspiring part of all this is that these guys do it all with humility, sincere kindness, a unique gentleness & a loving heart. Thank you guys! Although, the entire team works tirelessly, this handful of gentlemen are absolutely set above the rest!
Rebecca (Head of Therapy) is a phenomenal & humble leader; always present for her staff and the clients. She offers her hand to all, and has a WIDE open door policy. Every client knows her!
Tommy is an energetic, charismatic, caring & over all brilliant therapist who truly cares for the clients he oversees, & more importantly also present for all. He brings a fun while also fostering a trusting environment, encouraging us to dig deeper ! So BRILLIANT! You are the best, T!
Becca aka Rebecca is a very knowledgeable, supportive, caring and easy to work with case manager. I never had to worry about insurance, FMLA, short term disability concerns, etc... She had everything organized & figured out before I even stepped through those doors for the first time. She is open to listen to clients concerns, & helps to alleviate any financial stress while we focused on our treatment! Complete ROCKSTAR right here!
My nursing crew....Liz and Lexi, gosh I can't say enough. Do you know how hard it is to stand in that window & go through medication management for each individual...its not an easy task especially in a setting like this. These two beautiful & phenomenal nurses are set above the rest, ALWAYS smiling & positive, even when I have witnessed them take a hit during some challenging situations. The entire nursing team is wonderful!
As a people & organizational leader, I felt it important to ensure that the best of the best were mentioned! Thanks to the entire Shorepoint team!